Privacy, GDPR & Legal Policy

Allestree Property Solutions

1. Data Controller

This website is operated by Simon Kershaw, trading as Allestree Property Solutions. You can contact us at:

Email: simon@allestreepropertysolutions.co.uk

2. What Data We Collect

We collect the following personal information when you use our contact form or communicate with us directly:

•              Your name — to identify and communicate with you

•              Your email address — to respond to enquiries

•              Your phone number — to arrange services or follow up

•              Your property address — to provide accurate quotations

•              Message content — to understand your service needs

3. How We Use Your Data

We use your personal data for the following purposes:

•              To respond to your enquiries (based on your consent)

•              To provide quotations and deliver services (necessary for a contract)

•              To maintain records of communication and service history (legitimate interest)

4. Data Storage & Security

Your data is stored securely using the following methods:

•              Emails are kept in a password-protected inbox

•              Website submissions are encrypted via SSL

•              Any local records are stored securely with restricted access

5. Data Sharing

We do not share your personal data with any third parties. Your information is used solely for the purposes outlined above.

6. Your Rights

Under UK GDPR, you have the right to:

•              Access your personal data

•              Request correction of inaccurate or incomplete data

•              Request deletion of your data

•              Restrict how your data is used

•              Object to data processing

•              Request transfer of your data to another provider

To exercise any of these rights, please contact us at info@allestreepropertysolutions.co.uk.

7. Cookies & Tracking

Our website may use basic analytics tools to understand visitor behaviour.

We do not use marketing or advertising cookies, and we do not track users across other websites.

8. Contact & Complaints

If you have concerns about how your data is handled, please contact us directly.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: www.ico.org.uk